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Marketing strategy from A to Z – how to get rid of chaos in brand communication?

Performance

In companies with complex organizational structures, often each department speaks its own language, campaigns are inconsistent, and activities are conducted without an overarching framework. The result? Communicative chaos that reduces marketing effectiveness and scalability of activities.

A marketing strategy is not a set of generalities, but the foundation of effective brand communication management. It is the answer to the questions: how, to whom, why and when do we communicate as a brand?

Consequences of not having a strategy

The lack of a coherent plan leads to:

  • a lack of success metrics (made difficult to analyze activities).
  • inconsistent messages across channels (website, social media, mailing),
  • difficulties in cooperation with IT (CMS implementations, automations),
  • low campaign effectiveness (lack of a consistent customer journey),
  • lack of success metrics (difficult to analyze activities).

How to build a marketing strategy in a large organization?

Audit of communications and digital environment

Diagnosis:

  • what channels are used,
  • whether the brand language is consistent,
  • how diverse the audience is,
  • status of tools (CMS, CRM, automation, content hubs).

Effect: identify gaps, inconsistencies and potential.

Strategic goals and KPIs

The strategy should have clear objectives, such as:

  • increase brand recognition,
  • improving conversions from leads,
  • strengthening employer branding,
  • integrating marketing with technology.

Each goal = a measurable KPI.

Segmentation and customer journey

Large companies communicate with many groups: partners, candidates, customers.

We create:

  • personae,
  • customer journey maps,
  • tailored messages for each stage.

Language guide and messages

One brand = one voice. Tools:

  • tone of voice,
  • library of claims and slogans,
  • communication matrices for channels.

The result: standardization and reduction of errors.

Implementation plan and cooperation with IT

We implement the strategy with:

  • cMS integration, CRM,
  • communication sprints,
  • separation of roles,
  • reporting tools.

Are you ready to implement a strategy? Checklist:

ElementStatus
Audit of communication channels and resources
KPIs linked to business objectives
Customer journey and audience segmentation
Guide tone of voice and key messages
Implementation plan and IT collaboration model
Reporting and optimization tools

Summary

A well-designed marketing strategy is not a document – it’s a communication system that brings order to chaos, facilitates collaboration with IT and increases the effectiveness of digital activities.

Want to organize your organization’s communications? Let’s talk – we will prepare a marketing strategy tailored to the realities of your company and team.

FAQ – Frequently asked questions about marketing strategy

  • How long does it take to implement the strategy? 8-12 weeks.
  • Does the strategy include SEO and content marketing? Yes – we include key phrases, content pillar, lead campaigns.
  • What is the collaboration with IT like? We work together on sprints, backlogs and roadmaps.
  • Can you create a strategy for just one area? Yes, for example, for employer branding or product communications.
  • What tools do you use? Figma, Miro, Trello/Jira, Google Workspace.
Author Marta Souczek
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